The Bank of Punjab BOP Lahore Jobs 2026

The Bank of Punjab BOP Lahore Jobs 2026

The Bank of Punjab BOP Lahore Jobs 2026 announce the Contract career opportunities for the post of See Below Ad in Punjab, Lahore for the fresh and experienced candidates on Contract basis who have Check Advertisement degree. Posted date of this post is 03/06/2026 and the last date is 12/06/2026. if you are eligible for this job apply before due date.

Common Information for All Roles

• Organization: The Bank of Punjab (BOP), which has been operating for over 35 years with 800+ branches.
• Department: Contact Center, Information Technology Group.
• Location: Lahore.
• Grade: Band-5 to Band-3.
• Application Deadline: June 12, 2024.
• How to Apply: Online via www.rozee.pk/company/the-bank-of-punjab-bop.
• General Policy: Only shortlisted candidates will be contacted; no TA/DA will be provided; BOP is an equal opportunity employer (females, minorities, and persons with disabilities are encouraged to apply).

1. Segment Head Governance & Quality Control

• Responsibilities: Manage timely validation of financial/non-financial requests, manage quality assurance (QA) for bancassurance, monitor productivity and CCTV access, and conduct team evaluations.
• Eligibility:
  • Education: Bachelor’s degree (or equivalent) from an HEC-recognized university.
  • Experience: 9 to 12 years of experience (5 years in banking preferred).
  • Age: Up to 55 years.

2. Segment Head Outbound

• Responsibilities: Formulate sales strategies, forecast trends, lead and monitor the outbound team to meet KPIs/service standards, ensure accurate MIS reporting, and design incentive structures.
• Eligibility:
  • Education: Bachelor’s degree (or equivalent) from an HEC-recognized university.
  • Experience: 9 to 12 years of experience (5 years in banking preferred).
  • Age: Up to 55 years.

3. Segment Head Inbound

• Responsibilities: Drive customer satisfaction and First Call Resolution (FCR), ensure compliance with KYC/AML, monitor KPIs like Service Levels, manage staffing/scheduling, and handle fraud-related escalations.
• Eligibility:
  • Education: Bachelor’s degree (or equivalent) from an HEC-recognized university.
  • Experience: 9 to 12 years of experience (5 years in banking preferred).
  • Age: Up to 55 years.

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